Hi folks,
I’m in the process of moving my domain and blog to a different service, as I’ve been repeatedly unable to get ahold of technical support to resolve DNS issues here (Custom Domain Not Working - #13 by manton). I’ve posted in the forums, emailed the help@micro.blog address (8/25/24, 9/1/24, 9/11/24, 12/21/24, 1/6/25, 1/11/25), tagged @manton directly, and DM’d Manton. I’ve emailed again today (1/28/25) regarding the present issue, but with the history of communication, I’m worried I won’t get support.
I’ve purchased a domain transfer, generated my authentication code (account > get a domain name > view records > generate auth code). The new host says that there’s currently a lock on the domain and they’re unable to fulfill my transfer request.
Is there anything else on my end I need to be doing to release the domain? It looks like in previous forum posts (Unlocking Domain for Transfer Away) there’s something on the admin side that needs to happen, but I just wanted to be sure.
Thanks!