Hia, I’ve had a Micro.one account for the last year, recently I started getting emails that my payment card needs to get updated, which I would do, but just now I received an email saying my payment has failed. I’m assuming this is because the $1/m sub has been depreciated. I read that current Micro.one accounts wouldn’t be effected and the price would be honored indefinitely. So not sure what’s going on, any way I can fix this so I can keep the $1/m? Thanks!
Hey Andy, did you ever get a response on this?
Somehow I missed this, sorry. I think the payment error was something else, because we will keep supporting anyone who is already subscribed to the Micro.one plan indefinitely. If you still have an issue, drop us an email at help@micro.blog and we can look up your account and fix it.
I finally realized it was auto pay that wasn’t working. No matter how many times I updated the card on file it wouldn’t auto pay it. But I since learned I can pay the invoices manually. So *shrugs, all good now. Thanks for checkin in!