I wrote to firstname.lastname@example.org on November 26th. While I didn’t expect to hear anything over the weekend, I have heard nothing since, and I have sent follow up emails on a number of occasions. Yesterday I post to @help on the timeline and heard nothing.
Then this morning I received notification of my newsletter being ready for editing. I edited it on my account page, asked for a new preview to be sent 10 minutes ago, and have not received anything when I normally hear back in seconds.
I have not changed my email address. I am perplexed as to what is going on?